Customer Service

General Information Email:

To Place a Phone Order:  602-867-3340  Toll free 800-458-5040

Phone Order Inquiry:  602-867-3340  Toll free 800-458-5040

Pointe Shoe Fittings:  Appointments are required for all pointe shoe fittings.  Please call the store of your choice to arrange a time.

Chandler Store:  480-964-6703

Glendale Store:  623-486-7660

Phoenix Store:  602-867-3340

Dee's Store Policy:  Exchanges or in-store credit within 5 days of purchase.  Items must be unworn with all original packaging intact.  No Refunds.

Dee's Phone Order Policy:  Unworn items with all packaging intact may be returned for refund or exchange within 15 days.  Arrangements must be made in advance by phone to expedite the return or exchange process.  Return shipping is paid by the customer.  If an exchange is made, shipping of the exchange item(s) is paid by the customer.  Dee's ships via UPS exclusively. Tracking info. is available.  UPS does not ship to PO Boxes.  Please call 602-867-3340 or toll free 800-458-5040 for all questions regarding phone orders.